Legislation and regulation are forming an increasingly large part of the way that we all see our own business and its place in society. At BAND we believe that our values influence not only how we comply, but combine this into the ’right’ way of doing things. This doesn’t mean only for our business and our team, but also for our clients, our stakeholders and the environment.
You will see that parts of our CSR policy are required by legislation, some originate from legislation from which we are exempt but we very much believe in them.
We recognise that to be a successful and sustainable business we need to direct our activity based on the responsible management of the impact that our activity generates; not only focusing on profit but also on people and the planet.
Our team are our most important asset. Having a good business to us means having motivated and engaged people working with us in a supportive and inclusive work environment.
We believe in diversity through equality of opportunity rather than through positive discrimination. This includes all people of any gender, ethnicity, religion, age, or sexual orientation.
Our team work in a variety of disciplines but every individual is encouraged to fulfil their potential through an inclusive training programme, personal development plans and mentorship. We employ school leavers and graduates as well as experienced hires and financially support their academic training. We have a range of in-house and external training programmes that can develop their personal expertise and career prospects. Importantly, we recognise that working with one company for life is no longer an expectation. So, we aim to play a part in our teams’ development and provide them with experience, responsibility and opportunity such that they benefit from working with us.
As you would expect we have a range of policies covering health and safety, diversity, equal opportunities and flexible working. Although not legally required to do so we have statements of compliance with THE MODERN SLAVERY ACT the BRIBARY ACT 2010 and CRIMINAL FINANCES 2017.
We are proud to work with and support our clients. They deserve the best and that is what we hope to give them. We also recognise that however hard we try, sometimes things go wrong.
In the event of something going wrong or any dissatisfaction, then our clients have the right to contact the Director who looks after their account. In the event that this does not resolve matters to their satisfaction then clients can escalate this matter to the Chief Executive Office, Rob Quinn.
If the matter is still not resolved, then you can raise your concern with the Non-Executive Director, Neil Stammers. Should our complaint procedure not conclude the matter then you have the right to complain to ICAEW or email: firstname.lastname@example.org
You can be assured that things very rarely go wrong, and when they do we can normally resolve them; but as a last resort we do have Professional Indemnity Insurance and in accordance with the Provision of Services Regulations 2009, we advise that the territorial coverage of our Professional Indemnity Insurance is worldwide (excluding USA and Canada) and our lead insurer is CNA Insurance Company Limited, 20 Fenchurch Street, London, EC3M 3BY. (TBA)
Never has there been so much concern about the planet. It’s easy to think that with everyone one else talking about it that it’ll all be ok, and besides, as a small organisation, what can we do?
Our objective is to minimise the impact of our business activity on the environment, wherever possible. This includes ensuring that our suppliers do likewise and that we persuade our clients to consider environmental matters wherever possible.
A review has concluded that the most significant area of impact we have on the environment is in the use of natural resources.
Our significant natural resource usage includes power, water, travel, and consumables such as paper and I.T. equipment. We recognise our impact on the environment comes from:
We will report on the all our commitments above formally at board level on an annual basis publicly and put forward our plans for the following year.